Performance-first by design
Battalion is a performance-led digital partner helping brands improve how users understand, engage, and convert. We combine strategy, branding, UX, websites, and ecommerce to remove friction, clarify value, and create digital experiences that drive measurable growth.
Because the biggest barrier to growth is rarely how something looks—it’s how well it works.
We help brands, websites, and ecommerce experiences perform, improving how users understand, engage, and convert.
- $300M+
- client revenue supported
- 90%
- repeat clients
- 4+ years
- average client partnerships
- 15+ years
- creating digital experiences
Services
Brand and Creative Systems
Branding that actually works in the real world—across product, campaigns, and content.
- Clear positioning
- Scalable visual systems
- Campaign-ready assets
- 3D & motion
Ecommerce Growth Systems
From positioning to lifecycle, we build ecommerce systems designed to increase revenue—not just improve design.
- Positioning & product clarity
- Conversion-focused UX
- Lifecycle & retention
- Continuous optimisation
Website Design and Build
High-performing websites that improve how users understand, engage, and convert.
- Messaging & structure
- UX & user journeys
- Conversion-focused design
- Scalable build
Pathways
Most teams don’t need everything. They need the right starting point. Choose a path based on what you need
Launch
Launch something that works from day one
If you’re bringing something new to market, we help define positioning, structure the experience, and design for clarity and conversion from the start.
For teams who want to get it right the first time
Rethink
Rethink the experience from the ground up
If positioning, structure or clarity aren’t working, small improvements won’t move the needle. We redesign experiences so they work properly, not just look better.
For teams who know something isn’t working—and want to fix it properly
Optimise
Optimise and scale what’s already working
If your foundations are in place but performance isn’t where it should be, we identify where users drop off and improve what matters most. Focused improvements. Measurable impact.
For teams who know there’s more performance to unlock.
Most brands don’t have a design problem
They have a clarity and performance problem Products are often strong, but hard to understand. The value isn’t obvious quickly enough, journeys feel unclear and key decisions take too much effort.
So people visit, but don’t move forward, which impacts growth, acquisition, and revenue over time.
Our approach to improving performance
We work closely with teams to identify what’s holding performance back and where the biggest opportunities are.
That might mean rethinking how your product is positioned, restructuring key pages, or simplifying journeys that create friction. We prioritise what will have the greatest impact, improve it, and measure the results.
That often starts with a focused project and continues as an ongoing partnership, where performance is continuously refined over time.
Better performance isn’t a one-off fix
Our team brings deep experience in localisation, and in how different markets behave.
We understand how expectations shift between regions, how users interpret value, where trust is built, and what drives action.
Who we work with
We work with teams where clarity and performance directly impact growth.
That includes B2B and SaaS companies with complex products, ecommerce brands looking to scale, and teams investing in growth but not seeing the results they should.
Who we’re not for
We’re not a fit for low-cost design or quick, surface-level changes.
Our work is focused on solving underlying problems, improving how things perform, not just how they look.
Working with teams across the US, UK, and globally
Our team brings deep experience in localisation, and in how different markets behave.
We understand how expectations shift between regions, how users interpret value, where trust is built, and what drives action.
Frequently Asked Questions
How long does a project take?
Branding alone: 6-12 weeks
Web design & build: 12-14 weeks
Branding + website + marketing: Up to 6 months
If you have tight deadlines, we can explore phased launches or alternative strategies to align with your business objectives—without compromising quality. Expect clear milestones and a structured timeline to keep your project on track.
Can you meet tight deadlines?
Absolutely! We’re experts at fast-tracking projects while maintaining top-tier quality. Our team is agile and focused, ensuring that even under tight timeframes, your website is delivered on schedule, looking stunning, and functioning seamlessly.
What does your branding process include?
What does your branding process include?
Our comprehensive branding process ensures your brand is built with strategy and creativity. It includes:
- Discovery & Research: We conduct brand workshops, competitor analysis, and audience discovery to define your brand’s vision.
- Naming (Optional): We help create meaningful and marketable brand names using a structured process.
- Logo Design: A three-step approach to developing your logo, from concept to final design, ensuring versatility across platforms.
- Brand Guidelines: A complete document outlining logo usage, typography, brand colours, and visual identity rules.
- Art Direction for Key Visuals: Mock-ups and image styling guidelines to ensure brand consistency across different mediums.
- Brand Collateral: Design of branded assets like business cards, social media banners, flyers, and merchandise.
How do you ensure smooth collaboration during a project?
We believe that clear communication and collaboration are key to success. That’s why we have set processes in place:
- Dedicated Slack channel – We create a Slack workspace for direct communication between all stakeholders, streamlining processes and ensuring quick responses.
- Weekly status reports – Every week, we send an email update outlining project progress and next steps, keeping everyone aligned.
- Weekly check-in calls – Regular calls provide an open space to share updates, ask questions, and discuss progress.
- Shared cloud drive – We provide access to a secure cloud drive where all project assets and files are stored, reducing wasted time and preventing important details from being missed.
Do you offer any other creative services?
Yes! In addition to branding, web design, and marketing, we provide:
- Animation: Engaging motion graphics and brand animations to bring your content to life.
- 3D Design: High-quality 3D visuals, product renders, and immersive brand experiences.
- Social Media Design: Custom social media assets tailored for platforms like Instagram, LinkedIn, and Twitter.
- Whitepapers & Reports: Professionally designed whitepapers, pitch decks, and business reports that align with your brand.
- Event Collateral: Design of event banners, posters, digital invitations, and promotional materials for your brand’s events.
If you need a creative solution not listed here, get in touch—we’d love to explore how we can help.
Do I have to go through the full branding process?
No. If you already have a brand name or a partial brand identity, we can adapt our process to fill in the gaps, whether that’s refining your logo, creating guidelines, or expanding your brand visuals.
Can you help with brand naming?
Yes! If you don’t have a name yet, our structured naming process involves market research, brainstorming, testing, and feedback gathering to ensure you have a brand name that resonates with your audience.
What kind of brand collateral can you create?
We can design a wide range of branded materials based on your needs, including:
- Business cards
- Social media graphics
- Flyers & brochures
- Merchandise (e.g., T-shirts, mugs, packaging)
- Stationery (letterheads, invoices, email signatures)
Will my website be SEO-friendly?
Yes! We structure all websites using SEO best practices and implement essential elements such as optimised page titles and metadata. However, SEO is an ongoing process and falls outside the standard project scope.
If you require ongoing SEO services including keyword research, content strategy, and regular updates we can provide a separate proposal.
Will my website be mobile-friendly?
Absolutely. We design all websites to be fully responsive, ensuring they work seamlessly across all devices and screen sizes. We also focus on user experience (UX) by mapping out key user journeys and wireframing each page before design begins.
Is the website compliant with regulations?
Yes. We ensure that all projects meet GDPR requirements and adhere to industry-standard website regulations.
Additionally, we optimise accessibility to score highly on Google accessibility tests and follow best practices to make your site as inclusive as possible.
What post-launch support and maintenance do you provide?
We offer comprehensive post-launch support through our Battalion Care programme, covering everything from security updates and performance optimisation to ongoing enhancements. Think of us as your digital guardians, ensuring your website remains fast, secure, and aligned with your evolving business needs.
Learn more about Battalion Care
How do you handle feedback and revisions during the design process?
Collaboration is at the heart of our process. Your feedback shapes the final product, and we actively encourage input at every stage. Through structured revision cycles and iterative improvements, we ensure the final result is perfectly aligned with your vision—down to the last detail.
Are there extra costs for digital marketing services within web projects?
Yes, but we keep pricing transparent and flexible. Whether you need SEO, PPC, content marketing, or social media integration, we offer tailored digital marketing solutions that can be added as part of a package or selected individually.
Let’s chat about how we can enhance your online presence within your budget.